Returns/Refund Policy

At Edulyst Online Private Limited, we are committed to providing high-quality educational content and a seamless user experience. Please read this Returns Policy carefully, as it outlines the conditions under which returns or refunds may be considered.

1. Refund Policy

1.1 Online Courses:

  • No Refund After Access: Once you have accessed any part of the course materials (e.g., videos, documents, quizzes), no refund will be provided under any circumstances.
  • Refund Window: If you have not accessed any course materials, you may request a refund within 7 days of your purchase.

1.2 Subscriptions:

  • Subscription fees are non-refundable, including cases where materials have been accessed.

1.3 Workshops and Live Sessions:

  • Refunds are not available for workshops or live sessions unless canceled by Edulyst Online.

2. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • You have accessed or downloaded any course material.
  • The refund request is made after the stipulated refund window.
  • The course was purchased during a promotional sale or discount unless explicitly stated otherwise.

3. Refund Process

If you are eligible for a refund under the conditions mentioned above:

  1. Submit a Refund Request: Email us at info@edulystonline.com with the subject line “Refund Request.” Include your name, registered email, course name, and purchase details.
  2. Processing Time: Refund requests will be reviewed within 7 business days.
  3. Approval: If approved, refunds will be processed to your original payment method within 10 business days.

4. Changes or Cancellations by Edulyst Online

  • If Edulyst Online cancels a course or workshop, you will be eligible for a full refund.
  • Alternatively, you may choose to receive credits for future courses or services.

5. Contact Us

If you have any questions or concerns about this Returns Policy, please contact us:

Website: edulystonline.com
Email: info@edulystonline.com
Address: Malad(W), Mumbai – 400 064

By purchasing any course or service from Edulyst Online Private Limited, you acknowledge that you have read, understood, and agreed to this Returns Policy.